Patients on long-term medication and eligible for repeat prescriptions can order them in a number of ways:

  • Online
  • In Person – bring the tear off slip attached to your last prescription to the surgery, ticking the item(s) you require. Written requests are also accepted if you have mislaid the slip.
  • By Post – send it in to us remembering to enclose a stamped addressed envelope if you want your prescription posted back to you.
  • Prescription Collection Service – ask your local pharmacy and they will advise you what to do. The local chemists in West Byfleet, New Haw, Pyrford and Sheerwater operate repeat prescription services.

Medication Reviews

Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.

Please allow two full working days between requesting and collecting your medication. Remember to take weekends and bank holidays into account and allow longer at these times.

Electronic Prescription Service

The Electronic Prescription Service was launched in January for this practice.

The key benefits are:

  • We can send prescriptions electronically to your chosen (nominated) pharmacy, like an email, and it arrives there instantly.
  • We can send repeat prescriptions likewise, and they arrive almost immediately. Because the electronic repeat prescriptions are processed more easily and simply in our surgery when it is electronic, there is no chance of prescriptions being delayed or going missing. No electronic scripts have been lost nationally since the service was introduced.
  • If an item needs to be changed, it is much more easily done in the electronic environment, than in the paper world!

All you need to do is simply choose your “nominated” pharmacy, and either sign up online, at the pharmacy, or at the surgery. Practice and pharmacy staff can `nominate` for you at your request.

From that point onwards, your prescriptions will always automatically be sent there unless you tell us otherwise.

If you wish to change your nominated pharmacy to a different one, this can be done in an instant, and the previous pharmacist will not be aware of it.

Some patients however, are not suitable for this service – if you like to use a different pharmacy every time, then this service is probably not for you.

Prescription Fees

View the cost of prescriptions on the NHS website.

You can also find out if you are entitled to free prescriptions.