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WINTER PRESSURE CLINICS - JANUARY-MARCH 2018

In North West Surrey there will be two GP Extended Access Clinics available in each of our three localities.  These GP Extended Access Clinics will allow patients to access prebooked GP appointments at a local practice. These appointments are available to book via your normal GP practice. 

 

Patients unable to book an appointment at their normal GP practice will be offered appointments at either Wey Family Practice, West Byfleet Health Centre, Madeira Road, West Byfleet, KT14 6DH or Hillview Medical Centre, 3 Heathside Road, Woking, GU22 7QP where the GP Extended Access Clinics will be held.  Please note these GP Extended Access Clinic appointments cannot be booked online via Patient Access.   

 

The GP Extended Access Clinics will be available from 27 January to 31 March 2018, providing extra appointments Monday to Friday, 5pm to 8pm and Saturdays 8.30am to 11.30am.

 

These GP Extended Access Clinics are within local GP practices and the clinician who sees you will have access to your GP records making the appointment just like visiting your own GP practice.

 

You can also access medical advice by calling NHS111, visiting your local pharmacy, visiting one of our Walk-in-Centres at Ashford Health Centre, London Road, Ashford, TW15 3FE or Woking Community Hospital, Heathside Road Woking, GU22 7HS.

 

Parents with young children can also download the HANDi App (from Google Play or Appstore), which was developed to provide advice and support to if their children have symptoms of common childhood illnesses and give parents confidence in dealing with minor conditions themselves at home or the most appropriate place to seek support.


Electronic Prescription Service



The Electronic Prescription Service was launched in January for this practice.


The key benefits are:


1. We can send prescriptions electronically to your chosen (nominated) pharmacy, like an email, and it arrives there instantly.


2. We can send repeat prescriptions likewise, and they arrive almost immediately. Because the electronic repeat prescriptions are processed more easily and simply in our surgery when it is electronic, there is no chance of prescriptions being delayed or going missing. No electronic scripts have been lost nationally since the service was introduced.


3. If an item needs to be changed, it is much more easily done in the electronic environment, than in the paper world!


All you need to do is simply choose your "nominated" pharmacy, and either sign up at the pharmacy, or at the surgery. Practice and pharmacy staff can `nominate` for you at your request.


From that point onwards, your prescriptions will always automatically be sent there unless you tell us otherwise.


If you wish to change your nominated pharmacy to a different one, this can be done in an instant, and the previous pharmacist will not be aware of it.


Some patients however, are NOT suitable for this service - if you like to use a different pharmacy every time, then this service is probably not for you.


For more details, please visit the following website, for up to date information:


http://www.connectingforhealth.nhs.uk/systemsandservices/eps

 
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